Terms of service
1. Who provides Rimokon
[CG's name or trading name, address, country: Portugal]. Paid subscriptions are sold by Paddle.com Market Ltd (or its affiliate) as merchant of record: Paddle is the seller on the receipt, handles taxes, payment and refunds under its own buyer terms.
2. The service
Rimokon is a remote desktop application: it lets a person see and control another computer with the consent of the person at that computer. Sessions are encrypted between the two computers; relay servers carry encrypted data when a direct connection is not possible. Accounts list a person's computers and carry their plan; they never grant access to any computer.
3. Acceptable use
- Only connect to computers you own or are explicitly allowed to use; the person at the shared computer approves each session.
- No use for unauthorised access, surveillance, harassment or breaking any law.
- No interference with the service, relays or other people's sessions; no automated abuse of accounts or relay traffic.
4. Plans, prices and limits
[The Free, Solo and Team plans with their prices and limits, as decided in the accounts plan: sessions at the same time, computers in the account, relay traffic a month. Prices in EUR; local prices shown by Paddle.] Attended sessions, disconnecting, revoking and uninstalling are never blocked by billing.
5. Payment, renewal and cancellation
[Monthly or yearly renewal through Paddle; cancellation any time from the account or Paddle's customer portal, effective at the end of the paid period; what happens to limits after a downgrade (14 days of offline grace).] Refunds: see the refund policy.
6. Accounts and security
You are responsible for your password and devices. [Minimum age; one account per person; what Rimokon may do with inactive accounts.]
7. Termination
[When Rimokon may suspend or end an account (abuse, non payment, legal requirement), with notice where possible; your right to delete your account at any time in the app.]
8. Warranty and liability
Rimokon is in private preview. [Provided as is to the extent the law allows; consumer rights under Portuguese and EU law are not limited; liability cap for paid plans.]
9. Law and disputes
[Portuguese law; EU consumers keep the protection of their own country's law; the EU online dispute resolution platform; contact for complaints.]
10. Changes and contact
Date of this version: [date]. Contact: contact@rimokon.net.